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First-Time China Support

Arrive with confidence, not confusion

Your personal China readiness coach. We guide you through every practical detail before departure: setting up mobile payments, downloading essential apps, preparing your address cards, and creating a step-by-step arrival plan. When you land, you will feel confident rather than overwhelmed.

What's Included

Mobile payment setup (WeChat Pay / Alipay)
Essential app installation and tutorial
Bilingual address cards for hotels and destinations
Airport arrival walkthrough document
Pre-trip video consultation (30 min)
7-day pre-arrival WhatsApp support
Custom packing checklist for China
First-day step-by-step guide

How It Works

Step 1

Book & Connect

Schedule your consultation after booking. We match you with a China-based advisor who understands your origin country.

Step 2

Digital Setup

Guided walkthrough of payment apps, translation tools, and navigation apps. We verify everything works before you fly.

Step 3

Pre-Departure Briefing

A comprehensive document covering customs, etiquette, what to expect, and your personalized arrival plan.

Step 4

Arrival Support

Your advisor is on standby for your first 48 hours in China, ready to solve any issue via WhatsApp.

Common Questions

Do I need a Chinese bank account?

No. We help you link your international cards to WeChat Pay or Alipay, which work without a local account.

How long before my trip should I start?

Ideally 2-3 weeks before departure. This gives us time to resolve any payment setup issues.

What if I run into problems after arrival?

Your advisor is available via WhatsApp for your first 48 hours. Most issues are resolved within minutes.